How do I get started?
It is easy to get started with your CEM Intelligence solution. If we already deliver reports or CEM solutions in your industry, we can get you started from day to day. If we haven’t already charted the survey needs in your industry, then that’s the first step in the implementation process as illustrated below.
Call us to hear more about CEM Intelligence and how to get started.
|CEM solution implementation process|
Map and streamline research needs.
Create a profile for your workforce and potential departments/partners.
Define who’s in need of which types of research.
Define customer profile:
1. Potential customers
2. Current customers
3. Previous customers
Define which real time actions are taken in response to results.
Define each individual employee’s reporting cockpit.